回収対象の自動車メーカー等はどこを見ればわかりますか
回収対象ブランド一覧をご確認ください
How long does it take to pick up after registration?
引取依頼登録後、引取までに1か月程度お時間いただく場合がございますので、ご承知おきのほどよろしくお願いいたします
I do not know how to remove the LiB from the vehicle.
該当の自動車メーカー等へお問合せください
問合せ先は各メーカーマニュアルをご参照ください
Is it necessary to issue a manifest for industrial waste?
必要ありません。
What are the business hours of the inquiry desk?
Weekdays from 9:00 to 17:00. (Excluding year-end and New Year holidays and Saturdays, Sundays and national holidays)
I would like to delete my business registration.
Please contact us using the inquiry form, stating your login ID and the reason for deletion.
What if the condition of the cargo does not meet the Collection Standards when we check it with the transportation company on the day of pickup?
We may not be able to pick up the items on the same day, in which case we may charge the necessary fees.
What do you do to check the packing condition of the cargo?
The person in charge (responsible person) who can explain the condition of the LiB should be present to confirm that the LiB has been adequately removed and insulated as specified by the automobile manufacturer, etc., and that it can be safely transported.
Removal manuals for the subject car models are not available on the car manufacturer's website, etc.
Please contact the relevant automobile manufacturer, etc.
I don't know the VIN number.
In order to confirm that the vehicle has been serviced, replaced, or dismantled by the company, please check the VIN number in the maintenance ledger, movement report, etc. before requesting pickup.