CFCs
Airbags
ASR
lithium-ion battery
Advanced mobility
CFCs
When will the collection fee be due? When will I receive my payment statement? I would like it faxed to me ahead of time.
Payment will be made at the end of the following month for each vehicle reported for pickup at the designated pickup location from the 1st of each month to the end of the month.
The relevant payment statement will be arranged to be sent out so that it arrives by the payment date.
Faxed correspondence will not be handled due to system and security reasons.
Please contact 050-3786-7755 (Auto Recycling Contact Center) to change your bank account.
No special case or seal cap for cylinders.
Please download the necessary documents for the special case and seal caps from here (Manuals ⇒ For First-Time Users ) and submit your request.
Please note that seal caps are to be provided by the CFC recovery operators except for the first time.
What should we do if we have unused cylinder cases in our office?
Please send it by prepaid mail to the following address.
Address: Japan Auto Recycling Partnership Japan Automobile Hall 16F, 1-1-30 Shiba Daimon, Minato-ku, Tokyo Japan
Please dispose of CFC cylinders on your own.
I need to learn how to request a pickup.
Please click here (Manuals⇒Collection related information) for the procedure.
The inspection deadline for CFC cylinders is approaching.
Cylinders should, in principle, be inspected by the company that owns them. If the cylinders have already been filled, they can be sent for inspection via a designated CFC pickup location (for a fee).
Airbags
When will the collection fee be due? When will I receive my payment statement? I would like it faxed to me ahead of time.
Payment will be made at the end of the following month for each vehicle reported for pickup at the designated pickup location from the 1st of each month to the end of the month.
The relevant payment statement will be arranged to be sent out so that it arrives by the payment date.
Faxed correspondence will not be handled due to system and security reasons.
Please contact 050-3786-7755 (Auto Recycling Contact Center) to change your bank account.
There is no case or bag to store airbags.
For collection cases, bags, etc., please download the necessary documents from here (Manuals ⇒ For First-Time Users ) and submit your request.
Please note that the dismantling operator must provide the packing tag (to be attached to the collection bag with the VIN number), except for the first time.
What should we do with the unused collection cases, etc., in our office?
Please send it by prepaid mail to the following address.
Address: Japan Auto Recycling Partnership Japan Automobile Hall 16F, 1-1-30 Shiba Daimon, Minato-ku, Tokyo Japan
Please do not include airbags in the package.
I don't know how to request a pickup or the hauler's collection and transportation permit number.
Please click here (Manuals ⇒ Information related to pickups and delays)for the procedure.
For specific pickup schedules, please contact the airbags carrier in charge.
What should I do with airbags that have been serviced and replaced or for which the VIN number is unknown?
Airbags removed from end-of-life vehicles and for which VIN numbers are not controlled cannot be taken back under the Automobile Recycling Law, but must be disposed of under the Industrial Waste Disposal Law.
We can refer you to a disposing facility, so please contact us here (Inquiries ).
Airbags from general users cannot be disposed of, so please consult with your local government.
I would like to know about the batch activation tool.
lithium-ion battery
Will there be any costs associated with the handover?
As long as the lithium-ion batteries of the automakers that are members of our system meet our criteria, we will collect them free of charge in principle.
Do you collect LiBs that have been partially disassembled?
LiBs that have been disassembled or modified cannot be accepted because their safety cannot be guaranteed.
Where can I check if the battery is on the list from the automobile manufacturer, etc?
Please check the list of member automakers, etc.
What should I do with LiBs that do not meet the Collection Standards?
Our system cannot collect them. Please dispose of them properly at your own risk.
(Contract for disposal as industrial waste, consult with the local government, etc.)
Do you collect accidental/submerged/damaged lithium-ion batteries?
For vehicles that have been involved in an accident or have been submerged in water, we will conduct a verification after receiving the pickup request, so please prepare photos of the relevant areas and the entire vehicle to show deformation, leakage conditions, submerged marks, etc. caused by the accident.
Please register your vehicle in the system first. After registering your pickup request, we will send you an e-mail to confirm the condition of the vehicle.
Do you collect unused lithium-ion batteries?
Available for collection. Please fill out the necessary information in (1), attach the photos specified in (2) and (3), and contact us at info-libsystem@jarp.org. If you have more than one, please separate them into each email for individual management.
(1) Please fill in the following information
Subject: "Unused batteries"
-Company name
-Contact person's name
-Point of contact
-Office ID (LiB System)
-Make/model/model number (if known)
(2) Photograph of the main body of the battery (with the battery removed from the plastic bag, etc. and insulated)
(3) Photograph showing the label attached to the battery
I don't know the VIN number.
In order to confirm that the vehicle has been serviced, replaced, or dismantled by the company, please check the VIN number in the maintenance ledger, movement report, etc. before requesting pickup.
I need to find out the battery ID.
Please follow the instructions in the manufacturer's removal manual.
For Enecharge and Mild Hybrid models, please enter the 8-digit serial number as indicated on the label.
https://www.suzuki.co.jp/about/csr/recycle/traders/#area2
For Hino Motors, please refer to the manufacturer's removal manual.
https://www.hino.co.jp/ts/after_service/hv_battery_recycle/index.html
For all other vehicles, please leave the field blank.
The make/model of the car I want to have collected is not among the options
If your car make/model is not listed as an option, please use the inquiry form to contact us.
If the battery body is labeled "Nickel-Metal Hydride Battery (Ni-MH)", it is not subject to collection under this system. Please contact the manufacturer.
I would like to change the registered information of a business/office.
Please send us the details of your change using the Contact Us form.
Please include your login ID.
Forgot login ID and/or password?
Your login ID is listed in the email you received at the time of registration.
If you have lost the email you received at the time of registration, please contact us using the inquiry form.
If you have lost your password, we will reset it. Please contact us using the inquiry form with your desired password (at least 8 characters in one-byte alphabet, numbers, and symbols).
I do not know how to remove the LiB from the vehicle.
Please contact the relevant automobile manufacturer, etc.
Removal manuals for the subject car models are not available on the car manufacturer's website, etc.
Please contact the relevant automobile manufacturer, etc.
I would like to change the scheduled pickup date.
Please contact the transportation company listed on the pickup date and time slip.
The carrier needs to contact me to adjust the schedule.
Please contact us by filling out the inquiry form with your packing control number so we can check with the transport company.
How long does it take to pick up after registration?
After registering your pickup request, the carrier will contact you to adjust the schedule. Please note that the schedule may take up to one week to adjust. Please note that if there are items to be confirmed, arrangements will be made after the confirmation is complete.
What do you do to check the condition of the cargo?
The person in charge (responsible person) who can explain the condition of the LiB should be present to confirm that the LiB has been adequately removed and insulated as specified by the automobile manufacturer, etc., and that it can be safely transported.
There is no manufacturer option for collection.
Batteries of manufacturers and brands not on the list cannot be collected.
Please contact the manufacturer and dispose of them properly.
What if the condition of the cargo does not meet the Collection Standards when we check it with the transportation company on the day of pickup?
We may not be able to pick up the items on the same day, in which case we may charge the necessary fees.
The LiB to be picked up is submerged or damaged due to fire or natural disaster after the pickup request.
Please contact info-libsystem@jarp.org with the packaging control number and a photo showing the condition of the LiB.
What should I do with the control slip (A) I received at delivery?
The wide-area certification is in accordance with the Waste Management and Public Cleaning Law, and the discharger must keep the document for 5 years, so please keep it.
How can I confirm the final disposition?
Please contact us by filling out the inquiry form with your packing control number.
We will contact you by e-mail regarding the status of final disposal.
Is it necessary to issue a manifest for industrial waste?
It is not required. When you pick it up, the hauling company will give you a copy of the control slip.
I would like to delete my business registration.
Please contact us using the inquiry form, stating your login ID and the reason for deletion.
What are the business hours of the inquiry desk?
Weekdays from 9:00 to 17:00. (Excluding year-end and New Year holidays and Saturdays, Sundays and national holidays)
Advanced mobility
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