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JAPAN AUTO RECYCLING PARTNERSHIP - JARP - LOGO Japan Auto Recycling Partnership

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Question & Answer

Fluorocarbons

WHEN WILL THE COLLECTION FEE BE DUE? WHEN WILL I RECEIVE MY PAYMENT STATEMENT? I WOULD LIKE IT FAXED TO ME AHEAD OF TIME.

Payment will be made at the end of the following month for each vehicle reported for pickup at the designated pickup location from the 1st of each month to the end of the month.
The relevant payment statement will be arranged to be sent out so that it arrives by the payment date.
Faxed correspondence will not be handled due to system and security reasons.
Please contact 050-3786-7755 (Auto Recycling Contact Center) to change your bank account.

No special case or seal cap for cylinders.

Please download the necessary documents for the dedicated case and seal cap from here (Manuals ⇒ For First-Time Users ) and submit your request.
Please note that seal caps are to be provided by the CFC collection company except for the first time.

What should we do if we have unused cylinder cases in our office?

Please send the following by post with prepaid postage.
Address: Japan Automobile Recycling Cooperation Organization, 16F, Nihon Jidosha Kaikan, 1-1-30, Shiba Daimon, Minato-ku, Tokyo
Please dispose of  Fluorocarbons cylinders on your own.

I don't know how to request a collect.

The inspection deadline for fluorocarbon cylinders is approaching.

In principle, cylinders should be inspected by the business owner. If the cylinders have already been filled, they can be sent for inspection via a designated CFC collection point (for a fee).

Airbags

WHEN WILL THE COLLECTION FEE BE DUE? WHEN WILL I RECEIVE MY PAYMENT STATEMENT? I WOULD LIKE IT FAXED TO ME AHEAD OF TIME.

Payment will be made at the end of the following month for each vehicle reported for pickup at the designated pickup location from the 1st of each month to the end of the month.
The relevant payment statement will be arranged to be sent out so that it arrives by the payment date.
Faxed correspondence will not be handled due to system and security reasons.
Please contact 050-3786-7755 (Auto Recycling Contact Center) to change your bank account.

There is no case or bag to store airbags.

For collection cases, bags, etc., please download the necessary documents from here (Manuals ⇒ For First-Time Users ) and submit your request.
Please note that the packing tag (to be attached to the collection bag with the VIN number) must be provided by the dismantling company, except for the first time.

What should we do with the unused collection cases, etc. in our office?

Please send by post to the following address.
Address: Japan Automobile Hall 16F, 1-1-30 Shiba Daimon, Minato-ku, Tokyo Japan Auto Recycling Partnership
Please do not include airbags in the package.

I don't know how to request a pickup or the collection and transportation permit number of the hauler.

For the procedure, please click here (Manuals ⇒ Information related to pickups and delays).
For specific pickup schedule, please contact the airbags carrier in charge.

What should I do with airbags that have been serviced and replaced or for which the VIN number is unknown?

Airbags that have been removed from end-of-life vehicles and for which VIN numbers are not controlled cannot be taken back under the Automobile Recycling Law, but must be disposed of under the Industrial Waste Disposal Law.
We can refer you to a treatment facility, so please contact us here (Inquiries ).
Airbags cannot be disposed of by general users, so please consult with your local government.

I would like to know about the batch activation tool.

ASR

PLEASE CHECK THE ART WEBSITE.

GO TO ART HOME PAGE

lithium-ion battery

Are there any costs associated with the handover?

As long as the lithium-ion batteries of the automakers that are members of our system meet our standards, we will collect them free of charge in principle.

Can I recover LiBs that have been partially disassembled?

LiBs that have been disassembled or modified cannot be accepted because their safety cannot be guaranteed.

Where can I find out if I am an eligible automobile manufacturer, etc.?

Please check the list of subscribing automobile manufacturers, etc.

What should I do with LiBs that do not meet the take-back criteria?

Our system cannot take them back. Please dispose of them properly at your own risk.
(Contract disposal as industrial waste, consult with the local government, etc.)

Can I collect accidental/submerged/damaged lithium-ion batteries?

For vehicles that have been involved in an accident or have been submerged in water, we will conduct a verification after receiving the pickup request, so please prepare photos of the relevant areas and the entire vehicle to show deformation, leakage conditions, submerged marks, etc. caused by the accident.
Please register your vehicle in the system first. After registering your pickup request, we will send you an e-mail to confirm the condition of the vehicle.

Can unused lithium-ion batteries be collected?

Available for collection, please contact us at info-libsystem@jarp.orgまで with the required information in (1) and attach photos in (2) and (3). If you have more than one, please separate the mail for each one for individual management.
Please fill in the following information
Subject: "Unused batteries
Company name
Company name ・Contact person's name
Contact person's name
Office ID (LiB System)
Make/model/model number (if known)
(2) Photograph of the main body of the battery (with the battery removed from the plastic bag, etc. and insulated)
(3) Photograph showing the label attached to the battery

I don't know the VIN number.

In order to confirm that the vehicle has been serviced, replaced, or dismantled by the company, please check the VIN number in the maintenance ledger, movement report, etc. before requesting pickup.

I DON'T KNOW THE BATTERY ID.

Please follow the instructions in the manufacturer's removal manual.
For Encharge and Mild Hybrid models, please enter the 8-digit serial number as indicated on the label.
https://www.suzuki.co.jp/about/csr/recycle/traders/#area2
For Hino Motors, please refer to the manufacturer's removal manual.
https://www.hino.co.jp/ts/after_service/hv_battery_recycle/index.html
For all other vehicles, please leave the field blank.

The car model you wish to collect is not selected.

If your car model is not listed as an option, please contact us using the inquiry form.
If the battery itself is labeled "Nickel-Metal Hydride Battery (Ni-MH)", it is not subject to collection under this system. Please contact the manufacturer.

I want to change the registered information of a business/office.

Please send us the details of your change using the Contact Us form.
Please include your login ID.

FORGOT LOGIN ID OR PASSWORD?

Your login ID is listed in the email you received at the time of registration.
If you have lost the email you received at the time of registration, please contact us using the inquiry form.
If you have lost your password, we will reset it. Please contact us using the inquiry form with your desired password (at least 8 characters in half-width alphabet, numbers, and symbols).

I do not know how to remove the LiB from the vehicle.

Please contact the relevant automobile manufacturer, etc.

Removal manuals for the subject car models are not available on the website of the car manufacturer, etc.

Please contact the relevant automobile manufacturer, etc.

I want to change the scheduled pickup date.

Please contact the transportation company listed on the pickup date and time slip.

The carrier does not contact me to adjust the schedule.

Please contact us by filling in the inquiry form with your packing control number so that we can check with the shipping company.

How long does it take to pick up after registration?

After registering your request for pickup, the carrier will contact you to adjust the schedule. Please note that it may take up to one week for the schedule to be adjusted. Please note that if there are items to be confirmed, arrangements will be made after confirmation is complete.

What do you do to check the condition of the cargo?

The person in charge (responsible person) who can explain the condition of the LiB should be present to confirm that the LiB has been properly removed and insulated as specified by the automobile manufacturer, etc., and that it can be safely transported.

The manufacturer you wish to collect is not an option.

Batteries of manufacturers and brands not on the list cannot be collected.
Please contact the manufacturer and dispose of them properly.

What happens if the condition of the cargo does not meet the pickup standards when we check the condition of the cargo with the transportation company on the day of collection?

We may not be able to collection the items on the same day. In such cases, we may charge the necessary fees.

The LiB to be picked up is submerged or damaged due to fire or natural disaster after the pickup request.

info-libsystem@jarp.org まで荷姿管理番号とLiBの状態が確認できる写真を貼付しご連絡ください

What should I do with the cotrol slip a that I received at the time of delivery?

The wide-area certification is in accordance with the Waste Disposal and Public Cleaning Law, and the discharger is obliged to keep the waste for 5 years, so please keep it.

How can I confirm final disposition?

Please contact us by filling in the inquiry form with your packing control number.
We will contact you by e-mail regarding the status of final disposal.

Is it necessary to issue a manifest for industrial waste?

Not required. The hauling company will give you a copy of the control slip when you pick it up.

I want to delete my business registration.

PLEASE CONTACT US USING THE INQUIRY FORM, STATING YOUR LOGIN ID AND THE REASON FOR DELETION.

What are the business hours of the inquiry desk?

Weekdays from 9:00 to 17:00. (Excluding year-end and New Year holidays and Saturdays, Sundays and national holidays)

Advanced mobility

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Contact Us

Please fill in the required information and click the "Send" button to submit your inquiry.

Objects
classification
Company/Organization Name
department
Name
Name
Email Address
Phone Number
Inquiry Details

Inquiries will be handled sequentially during our business hours.
Business hours: 9:00 ~ 17:30 (except Saturdays, Sundays, national holidays, and year-end and New Year holidays)
Please note that it may take some time for us to respond to your inquiry depending on the nature of the inquiry.

FOR INQUIRIES ABOUT ASR, PLEASE CALL THE NUMBER BELOW.

TEL: 03-6435-7175